We recommend trying on boots indoors with your intended socks before removing tags or wearing them outside. To start your return or exchange, or to view your order details, please refer back to your original confirmation email. If you need further as

<h3 id="isPasted">Returns for fit and size are accepted within 60 days of purchase from lowaboots.com, as long as the footwear is unworn outdoors and in resalable condition.</h3><p>We recommend trying on boots indoors with your intended socks before removing tags or wearing them outside.</p><p>To start your return or exchange, or to view your order details, please refer back to your original confirmation email.&#xA0;</p><p>If you need further assistance, please contact us at <a data-fr-linked="true" href="mailto:support@lowa.net" id="isPasted" class="fr-green fr-strong">support@lowa.net</a>.</p><p><br></p>

Fit & Size

If you believe your footwear has prematurely failed or underperformed after the warranty period, LOWA Boots LLC will inspect the product upon request. Please note: LOWA does not warranty fit or sizing issues. For warranty claims or questions, please

<h3 data-start="121" data-end="268" id="isPasted">LOWA boots and shoes are covered by a one-year warranty against manufacturing, material, or design defects, starting from the date of purchase.</h3><p data-start="270" data-end="424">If you believe your footwear has prematurely failed or underperformed <strong data-start="340" data-end="369">after the warranty period</strong>, LOWA Boots LLC will inspect the product upon request.</p><p data-start="426" data-end="491"><strong data-start="426" data-end="442">Please note:</strong> LOWA does <strong data-start="453" data-end="460">not</strong> warranty fit or sizing issues.</p><p data-start="493" data-end="592">For warranty claims or questions, please contact us at <a data-start="548" data-end="591" href="mailto:returns@lowa.net" class="fr-green fr-strong">returns@lowa.net</a>.</p>

Warranty Information

Returns Without Exchange: Refunds exclude shipping costs and are issued to the original payment method. Items must be returned in new, unused condition with all original packaging. Allow 3-5 business days for processing. If you need further assistanc

<h3 id="to-start-a-return-or-exchange-please-click-here-size-exchange-one-free-size-exchange-same-style-is-available-within-60-days-of-purchase-when-purchased-from-lowabootscom">To start a return or exchange, please click <a href="https://www.lowaboots.com/apps/redo/returns-portal/login?referralId=68a65dfcaaebe7a337ca7c30" class="fr-green">HERE</a>. Size Exchange: One free size exchange (same style) is available within 60 days of purchase when purchased from lowaboots.com.</h3><p>Returns Without Exchange: Refunds exclude shipping costs and are issued to the original payment method. Items must be returned in new, unused condition with all original packaging. Allow 3-5 business days for processing.</p><p>If you need further assistance, please contact us at <a data-fr-linked="true" href="mailto:support@lowa.net" id="isPasted" class="fr-green fr-strong">support@lowa.net</a>.</p>

Exchange

If you need further assistance, please contact us at support@lowa.net.

<ul><li><h3 data-start="146" data-end="210" id="apofpo-military-returns-for-fit-and-size-are-accepted-within-60-days-of-purchase-only-if-purchase-is-made-from-lowabootscom-">APO/FPO Military returns for fit and size are accepted within 60 days of purchase only if purchase is made from lowaboots.com. &#xA0;</h3></li><li>If boots were NOT purchased from <a href="//lowaboots.com">lowaboots.com</a>, you will need to reach out to your AO.</li><li><h3 data-start="146" data-end="210" id="footwear-is-unworn-outdoors-and-in-resalable-condition">Footwear is unworn outdoors and in resalable condition.</h3></li><li><h3 data-start="146" data-end="210" id="we-recommend-trying-on-boots-indoors-with-your-intended-socks-before-removing-tags-or-wearing-them-outside">We recommend trying on boots indoors with your intended socks before removing tags or wearing them outside.</h3></li><li>To start your return or exchange, or to view your order details, please check your original confirmation email.</li></ul><p>If you need further assistance, please contact us at <a data-fr-linked="true" href="mailto:support@lowa.net" id="isPasted" class="fr-green fr-strong">support@lowa.net</a>.</p>

APO/FPO Returns

A refund will be issued for the merchandise only, excluding original shipping fees. You are welcome to place a new order at your convenience. Important: We are not responsible for packages that are stolen after delivery. Tip: To help avoid delays or

<h3 id="isPasted">We understand that sometimes deliveries don&#x2019;t go as planned. If a package is refused or deemed undeliverable and returned to our warehouse, it will be processed as a return.&#xA0;</h3><p>A refund will be issued for the merchandise only, excluding original shipping fees. You are welcome to place a new order at your convenience.</p><p data-start="116" data-end="463"><strong data-start="481" data-end="495" id="isPasted">Important:</strong> We are not responsible for packages that are stolen after delivery.</p><p data-start="465" data-end="619"><strong data-start="465" data-end="473">Tip:</strong> To help avoid delays or returns, please double-check your shipping address at checkout and ensure someone is available to receive your package.</p><p data-start="465" data-end="619">If you need further assistance, please contact us at <a data-fr-linked="true" href="mailto:support@lowa.net" id="isPasted" class="fr-green fr-strong">support@lowa.net</a>.</p>

Return Policy

Fit & Size

Warranty Information

Exchange

APO/FPO Returns

Package Returns & Delivery Issues