I entered the wrong shipping address. Can I fix it?Updated a month ago

No. Shipping addresses cannot be changed after an order is placed.

Orders are sent directly to our fulfillment team for processing, so we cannot edit, pause, or cancel an order after it is submitted. This includes changing the shipping address, even if you contact us immediately.

What should I do if I entered the wrong address?

Watch the tracking information once the order ships. If the carrier offers an address-change or package-intercept option, you may contact the carrier directly. Carrier options are outside of our control.

What happens if the package cannot be delivered?

If the package is returned to us because of an incorrect address, we will refund the merchandise amount minus the original shipping cost.

How can I avoid an address mistake?

• Double-check your street number, apartment or suite number, city, state, and ZIP code before submitting your order.
• Confirm that your saved address is current before checking out.
• Review the shipping address shown at checkout before placing the order.

For delivery questions, contact us at [email protected].